The Right Choice for the Customer

The world is filled with intimidating issues, one of which has always been money and acquisition of money in order to pay debts. When you decide to pay a company for a service rendered you need to make sure that you can pay your bills on time, otherwise, there will be consequences for your actions. Such is the case with the current situation at Securus Technologies, an information technology and security company that has recently decided to purchase a financial company in order to provide more payment options for their customers. Most of Securus customers are inmates or families of inmates in the prison system. These individuals use Securus innovations, more specifically a video chat interface, to openly communicate with loved ones. This technology allows them to bypass unwanted security checks and makes the entire visitation process easier and more personal. Unfortunately, many of these customers are from low socioeconomic backgrounds and may not have an active bank account or credit card to make their payments on time. In order to stop this problem and offer their customers more support, GovPayNet was purchased for their expertise.


GovPayNet has had a presence online for a while now and has assisted other online storefronts with the option of different payment methods for customers. Instead of the basic credit card payment model, GovPayNet supports PayPal, Bitcoin, pre-paid credit cards, electronic checks, and other more flexible payment methods. This is great news for Securus customers as they will soon have many more options available to them so that they can make their payments on time once more.


It is not known when this buyout will officially commence, but when it does Securus customers will be able to sigh in relief. For more information on Securus Technologies please click the following link:


How one corrections officer is helping to end the threat of contraband cell phones in prison

For most of his adult life, Robert Johnson had been an officer with the Florida Department of Corrections. Starting out working in one of the toughest prisons in the state, Johnson quickly proved that he had what it takes to do some of the most challenging tasks in the prison system.


Over the course of 15 years, Johnson continued to go above and beyond in the line of duty. He was steadily promoted up through the ranks of the corrections system until he ended up on the prestigious SERT team, which stands for Special Emergency Response Team, the group of elite officers who are called on to handle the riskiest and most dangerous situations that occur at Florida’s maximum security prisons.


As part of his job on the SERT team, Johnson was routinely tasked with conducting random searches on prisoners’ cells. On one occasion, Johnson uncovered a package. When he opened it in the prison’s special evidence room, he discovered a large quantity of a powder. Tests later confirmed that it was nearly pure heroin, with a likely street value well in excess of $50,000. Johnson knew that the actual value of such a large quantity of drugs inside of the prison itself may have easily exceeded a quarter million dollars.


The drugs were confiscated and booked as evidence. However, the inmate who was caught with the heroin was neither its owner nor its intended destination, he was merely a so-called drug mule, who may have been holding the drugs as a consequence of being extorted.


The real destination was one of the prison’s powerful gang leaders. Word quickly got out on the yard that Johnson had been the officer conducting the raid. Over the years, Johnson had gained the reputation for being someone who would never take a bribe, no matter what the stakes. This was part of what had allowed him to move up the ranks so quickly. The gang leader or shot caller, as they are known in prison, knew that the heroin was likely lost forever, and with it went $250,000 in profits.


This put Johnson at grave risk. But he was not easily deterred. He continued going about his life normally until, one morning, just as he was getting ready for work, a gunman broke down his front door and shot Johnson six times at nearly point-blank range. Miraculously, Johnson survived. But he has been required to undergo more than 30 surgeries and still lives in nearly constant pain.


As it turns out, the gang leader had ordered a hit on Johnson using a contraband cell phone that had been smuggled into the prison by another inmate. Today, Johnson travels the country, helping prisons to adopt Securus Technologies’ Wireless Containment System, which can totally eliminate contraband cell phones from prisons.


Securus Technologies Simplifies their Services by the Use of advanced Tech

Securus Technologies has its headquarters in Dallas, Texas located in the United States. It is a company majoring in Information Technology and Enterprise Software Provision. With these forming its base, it is substantially involved in providing communication services to prisoners. Being such a large company in a highly populated environment, it has provided many employment opportunities to a great number of the population in various states across America. It affords to employ over a thousand individuals every year all across Columbia, Canada, and even Mexico.


It is a highly recognized company due to the services it provides, and these include their excellent customer service, their innovation in handling technicalities and much more. Majorly, they specialize in correcting the rot in the societies within their reach by upholding existing law practices and enforcing those that are not extensively practiced.


Having Richard Smith as the Chief Executive Officer, the company has built policies that put the safety of the society and the inmates at its DNA. They are therefore committed to protecting and serving the people residing in Dallas community. As the CEO, Mr. Smith has always embraced customers’ feedback and responds to them positively. This helps in building the company to fully satisfy the customers.


Some of the customers’ feedback include their satisfaction in the services they received through the communication services. These customer appreciated how the company helped them in solving the different cases that faced them. The customers also appreciated the company’s efforts towards creating a more secure society by employing technological measures to ensure that this is a success.


Additionally, the customers also recognized how excellent the company’s LBS software has helped in simplifying procedures involved when extracting information in the sheriff’s department that are used during court proceedings. These, therefore, presents more secure future.


Talk Fusion Launches Sleek new Mobile App

Since 2007 Talk Fusion has been a one stop shot for video communication and customer contact solutions. The company has grown by leaps and bounds over the past decade as founder and company CEO Bob Reina continues to guide the team in the right direction. Talk Fusion had an epic 2016 which saw them reach new heights with their numbers, reaching into 140 different countries around the world. Now Talk Fusion is looking at making 2017 equally successful with their new Fusion on the Go application.

Fusion on the Go is an all in one marketing solution for your mobile marketing needs. If you run a company or market a product then you know how important it is to always be available to your customers and clients. The Fusion on the Go application is a mobile version of Talk Fusion’s marketing suite. You’ll see a whole line of familiar faces in the line up of products that are available to you: Video Chat, Video Email, Live Chat and more. The application is available in both the iTunes application store as well as Google Play. Fusion on the Go has been tested and found to work in all newer iOS and Android devices.

The first thing you’ll notice when launching the Fusion on the Go application is that the UI is sleeker than it has ever been before. Fusion on the Go is on its second iteration with newer products, more enhancements, and a simplified interface that allows you to do what you need to from the palm of your hand. Many applications have even seen huge upgrades since their last iterations and what Talk Fusion knows.

One of the primary draws to the Talk Fusion mobile app will be the Video Email interface. Video Email was the idea that ended up sparking Talk Fusion’s initial success. The Video Email allows you to record live videos or embed old videos directly into emails for messaging to clients, family members, or coworkers around the internet. You will also have access to the award winning Video Chat application which allows face to face video based communication with anyone you desire, for business or personal and more information click here.

Securus Product Used to Prevent Crime

For the past decade, one of the most popular and successful firms in the communications industry has been Securus Technologies. Securus Technologies specializes in providing a variety of communications and security products and services to correctional facilities and law enforcement facilities across the country.


The most popular product provided by Securus Technologies is their video visitation service. This service has established a secure and clear video connection between an inmate and the recipient of a call. This has helped to allow inmates to stay in better contact with loved ones and has reduced the need for in-person visitation.


While the video visitation service has provided a service to inmates, Securus Technologies has commented that it has also been used to make prisons a safer place to live and work. Whenever a call is made on the video system, all users have to agree that it will be recorded. Securus Technologies then can monitor the calls for suspicious activity. On several occasions, they have noted calls that discussed either past or future crimes.


Once Securus Technologies has noted a suspicious call, they are able to send it on to either the facility or the local law enforcement. These calls have been used as evidence in trials and have been very integral when it comes to a final verdict. The company has also used the service to alert the facilities about crimes that were being planned. These calls have then been used to potentially prevent dangerous crimes from happening in the facility.


Securus Technologies’ Challenge to Competitors Remains Unanswered

Rick Smith, CEO for Securus Technologies, acknowledges that his company has an advantage over the competition. “We have invested over $700 million back in our business including the acquisition of companies, technologies, and product development…and [Global Tel Link] has invested a small fraction of what we have.” Nonetheless, GTL has made claims recently that it can rival the service provided by Securus.


Securus Technologies is up to the challenge. Their recent investments place Securus well ahead of GTL’s older technologies that Securus has since discarded. In comparison, Securus’ suite of technological services is more comprehensive and backed by an internal customer service center rated 600 percent better than GTL’s. Securus’ trained technicians are also dedicated employees and experts in Securus’ VIOP Corrections calling platform – the largest of its type in the world.


It seems Securus has reason to feel confident in the challenge it recently issued to GTL, after hearing its competitor’s claims. “I want an independent judge to evaluate both product sets, both calling platforms, and both customer service models…” says Smith. He’s effectively challenged GTL to a technology “bake-off” with an independent referee to assess which company provides the largest and most comprehensive suite of technology products, the most sophisticated and advanced corrections calling platform and the best demonstrable customer service performance.


The challenge is a tall order indeed, though so far, Smith notes, GTL has declined to accept.