Securus Technologies has its headquarters in Dallas, Texas located in the United States. It is a company majoring in Information Technology and Enterprise Software Provision. With these forming its base, it is substantially involved in providing communication services to prisoners. Being such a large company in a highly populated environment, it has provided many employment opportunities to a great number of the population in various states across America. It affords to employ over a thousand individuals every year all across Columbia, Canada, and even Mexico.
It is a highly recognized company due to the services it provides, and these include their excellent customer service, their innovation in handling technicalities and much more. Majorly, they specialize in correcting the rot in the societies within their reach by upholding existing law practices and enforcing those that are not extensively practiced.
Having Richard Smith as the Chief Executive Officer, the company has built policies that put the safety of the society and the inmates at its DNA. They are therefore committed to protecting and serving the people residing in Dallas community. As the CEO, Mr. Smith has always embraced customers’ feedback and responds to them positively. This helps in building the company to fully satisfy the customers.
Some of the customers’ feedback include their satisfaction in the services they received through the communication services. These customer appreciated how the company helped them in solving the different cases that faced them. The customers also appreciated the company’s efforts towards creating a more secure society by employing technological measures to ensure that this is a success.
Additionally, the customers also recognized how excellent the company’s LBS software has helped in simplifying procedures involved when extracting information in the sheriff’s department that are used during court proceedings. These, therefore, presents more secure future.